How satisfied is our community?
Thanks for your feedback
Thank you to everyone who participated in our 2024 Community Satisfaction Survey. We heard from a representative cross section of the community via phone surveys and focus groups. This input is used across all areas of Council to monitor and improve our services, and to support our future planning and priorities.
Satisfaction by suburb can be found in the map below, and a snap shot of key results can be found in the document library and below.
90% of residents in 2024 rated their quality of life as 'good' to 'excellent'
Maitland Regional Sports Complex and Maitland Libraries received the highest satisfaction scores.
Planning for population growth is the top concern amongst residents
Suburb satisfaction results mapped
Below is a web map showing the average customer satisfaction score out of five for each suburb of Maitland, with 1 being very unsatisfied and 5 being very satisfied.